Terms of Service

Effective Date: August 5, 2026 · CYNERSA, Inc., a Wyoming Corporation

These Terms of Service ("Terms") govern your use of the contract analysis services ("Services") provided by CYNERSA, Inc., a Wyoming Corporation ("CYNERSA," "we," "us," or "our") through the website cynersa.com (the "Site"). By submitting a document, making a payment, or otherwise using the Services, you agree to be bound by these Terms. If you do not agree to these Terms, do not use the Services.

1. Description of the Services

CYNERSA provides informational contract analysis. When you submit a contract or other business document, CYNERSA reviews the document and delivers a written report identifying provisions, potential risk areas, missing clauses, and general observations, explained in plain language. The Services are informational and educational only.

2. CYNERSA Is Not a Law Firm and Does Not Provide Legal Advice

CYNERSA is not a law firm. CYNERSA is not staffed by attorneys and does not practice law. The Services do not constitute legal advice, legal opinions, or legal representation of any kind. No attorney-client relationship is created by your use of the Services. The reports and information provided by CYNERSA are not a substitute for the advice of a licensed attorney in your jurisdiction. You should consult a licensed attorney before making any legal decision, signing any agreement, or taking any action based on information provided by CYNERSA. Your reliance on any information provided through the Services is at your own risk.

3. Your Representations and Warranties

By submitting any document to CYNERSA, you represent and warrant that: (a) you have the legal right and authority to share the document with CYNERSA, and doing so does not violate any confidentiality agreement, nondisclosure agreement, protective order, or other obligation to which you are subject; (b) you are at least 18 years of age; (c) you are using the Services for your own business or personal informational purposes and not on behalf of any party whose consent you have not obtained; and (d) all information you provide to CYNERSA is accurate to the best of your knowledge. You are solely responsible for ensuring that your submission of any document does not breach any obligation you owe to any third party. CYNERSA is not responsible for, and you agree to indemnify CYNERSA against, any claim arising from your submission of a document you were not authorized to share.

4. Use of Artificial Intelligence

CYNERSA uses artificial intelligence technology, including third party AI services operating under commercial data protection terms, to assist in performing the analysis. By submitting a document, you consent to the processing of that document by such technology as part of the Services. Documents submitted to CYNERSA are not used to train artificial intelligence models.

5. Confidentiality and Document Handling

CYNERSA uses your submitted documents solely to perform the Services. CYNERSA does not sell your documents, share them with third parties except as necessary to perform the Services as described in Section 4, or use them for any purpose other than delivering your report. Submitted documents and completed reports are retained for 90 days following delivery of your report, after which they are deleted from our active systems. If you would like your documents deleted sooner, you may request deletion at any time by contacting us through the contact information on the Site.

6. Fees, Payment, and Refunds

Fees for the Services are stated on the Site at the time of purchase and are payable in advance through our payment processor. Because the Services involve substantive work product delivered promptly after submission, all sales are final once analysis has begun. If you submit a document type we do not support, or we determine we cannot complete your analysis for any reason, we will issue a full refund.

Annual Review Plan subscriptions renew yearly and include the number of contract reviews stated at the time of purchase. Included reviews expire at the end of each subscription year and do not roll over. Additional reviews beyond the included number are billed at the member rate stated at purchase. Subscriptions may be canceled at any time and cancellation takes effect at the end of the current subscription year, with no partial-year refunds once any included review has been used in that year. Founding member pricing remains in effect only while the subscription remains continuously active.

7. Delivery

Standard Review reports are delivered by email within 48 hours of submission. Priority Review reports are delivered within 24 hours. Delivery timelines begin when both payment and a complete, readable document have been received. CYNERSA will make reasonable efforts to meet stated timelines but delivery times are estimates and not guarantees.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE TOTAL AGGREGATE LIABILITY OF CYNERSA, ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS ARISING OUT OF OR RELATED TO THE SERVICES, WHETHER IN CONTRACT, TORT, OR OTHERWISE, SHALL NOT EXCEED THE AMOUNT YOU PAID TO CYNERSA FOR THE SPECIFIC SERVICE GIVING RISE TO THE CLAIM. IN NO EVENT SHALL CYNERSA BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOST REVENUE, OR BUSINESS INTERRUPTION, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE SERVICES ARE PROVIDED ON AN AS IS AND AS AVAILABLE BASIS WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED.

9. Indemnification

You agree to indemnify, defend, and hold harmless CYNERSA and its officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, and expenses, including reasonable attorney fees, arising out of or related to: (a) your breach of these Terms; (b) your submission of any document you were not authorized to share; or (c) your use of or reliance on the Services.

10. Intellectual Property

The CYNERSA name, the CYNERSA registered trademark, The Human Layer trademark, The Replacement Fallacy trademark, the Site, the analysis framework, and all reports, formats, and methodologies used in the Services are the exclusive property of CYNERSA, Inc. Your report is provided for your internal business use. You retain all rights to the documents you submit.

11. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of Georgia, without regard to conflict of law principles. Any dispute arising out of or relating to these Terms or the Services shall first be addressed through good faith negotiation. If the dispute cannot be resolved through negotiation within 30 days, it shall be resolved through binding arbitration conducted in Cobb County, Georgia under the rules of the American Arbitration Association, and judgment on the award may be entered in any court of competent jurisdiction. Each party waives any right to a jury trial or to participate in a class action.

12. Changes to These Terms

CYNERSA may update these Terms from time to time. The version in effect at the time you submit a document governs that submission. Material changes will be posted on the Site with an updated effective date.

13. Contact

Questions about these Terms may be directed to CYNERSA, Inc. through the contact information provided on the Site.